E-Mail Will-Call is an exciting, new capability that automates the composition and e-mailing of reminders and assignment information about an event. It composes and sends these attractive e-mail messages with attachments to attendees, all without requiring the assistance of the operator. Each message is personalized to the recipient - it is not one “canned” message sent to all recipients.
The greatest benefit is that it serves as a reminder. As an example, in September of 2004, E-Mail
Will-Call was used to send approximately 150 messages to special two days before the event.
During the following day, 4 cancelations were received, two changes in accompaniment
information, and 4 corrections of the second guest’s first name. The night of the event, out
of about 150 total special guests, there were 4 no-shows.
The other benefits of E-Mail Will-Call are:
- Provides attendees with event contact information (e.g., telephone number, e-mail address, web-site address)
- Serves as a medium to transmit messages, such as “In case of inclement, umbrellas will be available at the East Door.”
E-Mail Will-Call is available in two classes, 10 types and two modes.
The two classes of E-Mails are guest/attendee and resource-patron/sponsor. The classes basically vary in where the e-mail address is extracted from. In the guest class it is taken from the guest record while in the resource-patron/sponsor class it is taken from the resource record.
There are 10 types of e-mails that may be composed and sent.